Refund Policy

Refund Policy

1. General Refund Policy

We strive to ensure customer satisfaction with our products and services. If you are not completely satisfied, you may request a refund under the following conditions.

2. Eligibility for Refunds

  • Services: Refunds for services are available within 30 days of purchase if the service has not been delivered as promised.
  • Products: Refunds for physical products are available within 14 days of receipt if the product is defective or not as described.

3. Non-Refundable Items

  • Customized Services: Custom services tailored to your specific needs are non-refundable.
  • Digital Products: Digital products once downloaded or accessed are non-refundable.

4. Refund Process

  • Request: To request a refund, contact our customer service at connect@siliconcomputech.com with your order details and reason for the refund.
  • Approval: Refund requests will be reviewed and approved at our discretion. You will be notified of the approval or rejection of your refund.
  • Processing: Approved refunds will be processed within 7-10 business days through the original method of payment.

5. Contact Us

For any questions or concerns about our Refund Policy, please contact us at connect@siliconcomputech.com.